Beschrijving van de functie
Our client is a French pharmaceutical company specialized in producing cosmetics products, food supplements and homeopathic solutions. With more than 2000 employees around the globe, they are committed in delivering high quality & innovative medicines.
Jobomschrijving
As a successful Pharmaceutical Responsible - Team Lead FR/DU - Brussels, you are in charge of the product's preparation quality and the service provided to clients. You will have the following responsibilities:
Leadership & Team Management:
- Oversee 16 persons within the customers relationship services in contact with pharmacies, physicians & laboratories
- Support the customers relationship service/ pharmacists assistants in order management & magistral preparation
- Coordinate all aspects of the site's operations: workforce management, invoice verification, delivery delays, and dispute resolution
- Participate to budget definition
Pharmaceutical & Technical Oversight:
- Ensure compliance with GMP, GDP, and internal procedures in collaboration with the Quality Assurance Pharmacist
- Follow up on complaints, temperature deviations, and product recalls, and act as the local contact for pharmacovigilance.
- Take part in audits and inspections & support Pharmacovigilance
External Representation & Client Relations:
- Act as the main point of contact for pharmacists and physicians.
- Organize visits of the establishment and participate in scientific or public events (congresses, forums).
- Manage external providers - from contract negotiations to performance followup.
Jouw profiel
As a successful Pharmaceutical Responsible - Team Lead FR/DU - Brussels, you will have the following profile:
- Pharmacist degree (QP certification is an asset).
- Previous experiences in people management, coaching or team leadership.
- Strong interpersonal skills, customer orientation, and negotiation capabilities.
- Excellent organizational skills, attention to detail, and ability to multitask.
- Autonomous yet collaborative, creative, and open-minded.
- Fluent in French & Dutch.
Voordelen van de betrekking
As a successful Pharmaceutical Responsible - Team Lead FR/DU - Brussels, you will have:
- A full salary package (including a strong Bonus systems)
- A chance to work in the exciting field of life sciences in a work combining specialization and transversality
- An opportunity to make a positive impact on people's live
- A supportive work environment that fosters team spirit and a good work life balance